ONLINE REPUTATION MANAGEMENT
The management of the resources that appear online when someone searches for you or your company is ORM or Online Reputation Management. It is either personal reputation management or brand reputation management for businesses. It involves gathering and speculating on customer reviews of your business. Also, properly thanking them for a positive review or for a complaint by sending a message of appreciation. It also encompasses editing or correcting the tweets or posts made by company representatives and managing the company’s social media handles.
Why ORM is Needed?
- Better Trust between you and your Fans or customer.
- More Revenue. Having good reputation online leads to more and more customers coming to you.
- Easy Recruitment. If you have good reputation then more people want to work for you.
- Keeping up the Good Side. With proper ORM the bad reviews or risky posts can be eclipsed with good comments and positive feedback from customers.
How can we help?
We at Alightway Solutions Pvt. Ltd are proud to call us an online reputation management company. We know the importance of a good online reputation. That is why we offer a wide range of online reputation management services.
For a Company
We offer to handle your social media handles, we will manage your brand reputation, repair your shady mishaps earlier, answer customer queries and receive customer feedback.
For an Individual
We provide celebrity reputation management wherein help you repair online reputation, handle your social media handles, rectify your tweets and posts, manage your emails effectively.
